Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.

What We Collect

We may collect and process the following information:

  • Your name, email address, phone number, and postal address when you place an order or contact us

  • Payment information (processed securely via Squarespace’s payment processors - we do not store your card details)

  • Order details and purchase history

  • Any information you choose to provide through contact forms or email

Squarespace also automatically collects certain technical data (such as IP address, browser type, referring website, and device type) to help operate and secure the website.

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about orders, enquiries, or issues

  • Improve our website and services

  • Meet legal or tax obligations

We will not sell or share your data with third parties except as necessary to process your order (for example, to payment processors, delivery couriers, or as required by law).

Analytics and Cookies

We use Google Analytics and Squarespace Analytics to understand how visitors use our website. This data is collected anonymously to help us improve the user experience.

For more detail on cookies, please see our separate Cookie Policy.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil your orders and comply with legal obligations, such as tax record-keeping.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict certain types of data processing

  • Withdraw consent where you have given it

To exercise these rights, please contact us at sharon@sharonblakepaints.com.

Security

We use appropriate security measures to protect your personal data. Payments are processed securely via Squarespace’s systems, and we do not directly store payment card details.

Changes to This Policy

We may update this privacy policy occasionally. The current version will always be available on our website.